Customer Experience

Carlson Ice Arena and UW Health Sports Factory are Rockford Park District customer service locations. Click the location buttons below for hours and more information.

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Call or Text: (815) 987-8800

Carlson Ice Arena
UW Health Sports Factory

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The Rockford Park District's highest purpose is to establish and maintain a high level of citizen confidence and support. We can only be responsive if there is two-way communication between our citizens and customers, and we are committed to providing you with many methods and feedback systems to let us know how we are doing.

Please take the time to share your feedback at the link below, so we can learn more about your experience and expectations for your Rockford Park District.

We also welcome public comment at our Board of Commissioners meetings at the Webbs Norman Center.

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Administrative Office

Webbs Norman Center | 401 S. Main Street | Rockford, IL 61101

NOTICE: Webbs Norman Center is not a Customer Experience location for program registration

Executive Leadership Team
RPD Service Boundary Map

Other Resources

Registration Information
Online Registration
Special Use Permits
Metal Detector Permits
Donation Requests
FOIA Requests