Customer Service Locations

Webbs Norman Center
401 S. Main Street
Rockford, IL 61101-1321
815-987-8800 phone
888-871-6171 TTY
815-987-8877 fax

Monday-Friday, 8:30 am-5 pm
Saturday-Sunday, closed

Customer Service Satellite Office
Carlson Ice Arena
E. Riverside and Perryville
Loves Park, IL 61111
815-969-4069 phone

Monday-Friday, 8 am-8pm
Saturday, 8 am-Noon
Sunday, closed