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Fee & Registration Information

Resident Discounts

Non-residents are welcome to participate in Rockford Park District programs and services at our regular fee. Residents of the Park District will be offered a discount rate when possible for programs and services where fees are charged. A resident is defined as one who either resides, or personally owns real estate within the Rockford Park District. If your residency is in question (like newly developed neighborhoods), please bring in a copy of your tax statement for verification when registering to receive the resident discount.

Recreation Satisfaction Guaranteed! Quality Assurance Program

It is our goal to provide our customers with recreational programs, events, and activities of the very highest quality. When a customer is not satisfied, we sincerely request their comments, suggestions, or ideas for improvement.

If a customer is not completely satisfied with a recreational program, event or activity the Rockford Park District directly provides, the customer may tell us and we will arrange for one of the following options of their choice:

  • Cash refund on site (when possible, limited up to $25)
  • Refund by mail (within 2-3 weeks)
  • Refund to credit card (if payment was made by credit card)
  • Refund to Rockford Park District household account
Refund applications (Quality Assurance Forms) may be filled out in writing at the facility where the program, event, or activity is delivered, or at the Customer Service Office during regular business hours. Season pass refunds may be pro-rated, based on the date of request and the season of operation.

Payment Options

Payment is required at the time of registration. We accept cash, local personal checks, credit cards (Visa, MasterCard, American Express, and Discover Card only) and debit cards on which the VISA or MasterCard logo appears. Please make checks payable to ROCKFORD PARK DISTRICT.

If your check is returned for insufficient (NSF) or uncollected funds, your account may be electronically charged or drafted for the face amount of the check, plus the additional $25 service fee. The service fee added to all returned items is $25 or the maximum allowed by state law. Your payment by check is agreement to this policy and terms. You have the right to revoke this transaction.

The Rockford Park District offers customers the budget-friendly convenience of an automated payment plan called "EZ Pay," allowing program and activity fee payments to be spread out. For this "EZ Pay" option, you must:

  • Register in person at one of our Customer Service locations and sign the EZ Pay Agreement.
  • Make a deposit payment of at least $5.00 per activity using the same debit or credit card that will be used to automatically deduct payments.
  • The program or activity total for your transaction must total $100 or more after any discounts or additional fee assistance.

For more information about "EZ Pay," call 815.987.8800.

Need Fee Assistance?

The Rockford Park District believes that youth and adults with disabilities should not be denied access to learning an important lifelong skill due to the inability to pay. Those who are eligible to participate in the Help Me Play Financial Assistance Program may receive 65% off of Rockford Park District programs and lessons.

Learn More >

Waiting List Policy

Some programs are quite popular and fill quickly. You may opt to register for a filled program and be placed on the Waiting List. To be placed on a Waiting List, the program registration process must be fully completed, including payment. Your position on the Waiting List is based upon when the registration is processed by the District. If the District cannot accommodate your enrollment by the second meeting of the class, your registration fee will be refunded in full. All Waiting Lists have a limited number of spots, so it is possible that the Waiting List may already be filled at the time you attempt to register.

Age Policy

Unless otherwise noted, summer recreation programs require participants to reach the minimum age by June 1, and not reach the maximum age before the conclusion of the program. Lesson programs require that participants be within the age limits of the class by the first day of the program.

Insurance

Are you covered? The Park District does not carry medical or accident insurance for program participants. The cost of such insurance would make program fees prohibitive. Therefore, all persons registering either themselves or a family member under eighteen years of age for a recreation program/activity should review their own medical insurance policy for coverage. Please note that the absence of personal medical insurance coverage does not make the Rockford Park District responsible for payment of a participant's medical expenses.

Waiver and Release Forms

There is an inherent risk in participating in some recreational activities. In order to continue offering a variety of quality Park District programs, our insurance carrier requires that a waiver and release form be signed prior to participation. If a participant is under 18 years of age, a parent or guardian must sign. A valid signature is required on all registration and waiver and release forms before participation in a recreational program or activity can begin. Web registrations are electronically accepted/signed waivers.

Transfer Policy

Transfers are allowed up until the beginning of the first class. Transfers after a program has started must be requested through the manager of the specific program. If the transfer is to a higher priced program, the additional fee must be paid prior to the transfer. If the transfer is to a lower priced program, a credit will be issued to the household.

Code of Conduct

The Rockford Park District insists that all participants and spectators comply with the following Code of Conduct. All participants and spectators shall:

  • Show respect to all participants, spectators, staff and volunteers
  • Follow program rules and take direction from staff
  • Refrain from using abusive or foul language, arguing, fighting, or any other form of harassment or intimidation
  • Follow the safety rules and other guidelines
  • Show respect for equipment, supplies, and facilities
  • Not display gang jewelry, clothing, symbols, hand signs, etc. The Rockford Park District is a "neutral zone" and these displays are prohibited.
  • Not bring weapons onto District property or into its programs
  • Not take things that don't belong to them
  • Report any inappropriate or illegal conduct to District staff or Park Police

The District recognizes that not everyone will follow this Code of Conduct. To help make the District's facilities and programs fun, safe and enjoyable for everyone, we will enforce this code. A positive approach will be used regarding discipline. Staff will periodically review rules and expectations with participants during program sessions. If inappropriate behavior occurs, a prompt resolution will be sought specific to each individual's situation. The District reserves the right to dismiss anyone whose behavior endangers his or her own safety or the safety of others.

Freedom of Information Act

The Rockford Park District complies with the intent and spirit of the Freedom of Information Act (FOIA). The Freedom of Information Act (FOIA) is the principal Illinois statutory enactment governing the inspection of public records.

The FOIA provides access to all "agency records", except those which are specifically exempted within the Act. Exemptions are listed in Section 7 of the FOIA. Further, the FOIA permits "any person" to request access agency records.

A person can request public records in person, on the telephone or in a written letter. When requesting information in person, a "Freedom of Information Request" form needs to be completed by the person requesting the information. In the case of a request over the telephone, the Freedom of Information Officer for the District will complete the FOIA request form, forward a copy to the person making the request, and keep the required copy on file. When making a written request, be as specific as you can regarding the information you are requesting and be sure to include a phone number and return address. All requests should be directed to the Rockford Park District, Freedom of Information Officer.

The FOIA states that requests be responded to within five (5) business days. However, the FOIA Officer may request an extension if the information requested will take longer to assemble. Also, the District may charge a minimal fee for reproduction of materials.

The Rockford Park District Freedom of Information Officer, Rose Rostamo, can be reached by telephone at 815-987-1595 or in writing at 401 S. Main Street, Rockford, IL 61101-1321. You can also click the link below, save the form to your computer, complete it, and then click on the e-mail button in the top right corner to send it to our office to be processed.

FOIA Request Form >

Accessibility

DisableIcon MWpurpleBorderWe welcome the opportunity to assist guests with disabilities to enjoy ALL our facilities, programs, and services. For assistance and information on accessibility, contact the Therapeutic Recreation Team at 815-987-8800, or indicate your disability-related need on your registration form.

Accessible Swing at MariposaParks with Accessible Swings:

  • Beattie Playground
  • Beyer School Park
  • Booker Park
  • Brookview School Park
  • Churchill Park
  • Evergreen School Park
  • Harlem Community Skatepark
  • Highland Park
  • Mariposa Park (pictured right)
  • Martin Park
  • Mulford Crest Park
  • Vandercook School Park
  • Wantz Park
  • Washington Park Community Center

Accessibility Grievance Process

The Rockford Park District is a public entity as defined under Title II of the Americans with Disabilities Act (ADA) which prohibits the District from discriminating against qualified individuals with disabilities in all programs, activities, and services. The Rockford Park District is committed to complying with all applicable provisions of Title II as well as all other federal and state laws and regulations pertaining to persons with disabilities.

View Full Policy >

Any person or authorized representative who believes that the Rockford Park District has discriminated against them based on their disability by denying access to its programs and services, may file a formal grievance with the Rockford Park District's ADA Compliance Officer. For more information, please visit www.rockfordparkdistrict.org/AllAccess or submit your concern in writing within 30 days to:

John Beck
Rockford Park District
401 S. Main St.
Rockford, Illinois 61101


Sign Language Interpreter

Patrons who require the assistance of a sign language interpreter may contact Customer Service at 815.987.8800 or This email address is being protected from spambots. You need JavaScript enabled to view it.. A minimum of 48 hours advance notice is needed.

Privacy Policy

Introduction

The Rockford Park District is committed to maintaining your online privacy. The Rockford Park District On-Line Privacy Policy applies to data collected for the Rockford Park District web site. We do not collect personal information without your permission.

Information Gathering and Cookies

If you visit our website to read or download information, such as schedules, forms, brochures, we capture and store only the domain name of your computer (for example, aol.com), your browser type and version, and other related information to speed up the performance of web page delivery. All information is deleted from your cache memory when you close the session and leave our site. We collect no other personal information.

We do not use or set cookies on our web site to store any information on your personal computer hard drive. A cookie is a very small test file inserted onto your computer by a website that you visit. When you return to the website, the cookie is then read by the site’s web server. Cookies are used for many things, from making web sites more personal to tracking your web browsing habits.

On-line Transactions

The Rockford Park District allows job applicants to apply for open job positions on-line. The Rockford Park District also allows on-line registration for our programs and purchase of merchandise and gift cards. Any information submitted online for these activities is subject to the same safeguards as if you had engaged in these activities in person rather than over the Internet.

Sending the Rockford Park District Email

We value your feedback. If you sent the Rockford Park District an email with questions or comments about our programs or services, we do collect your email address and any other information that you volunteer.

Sale of Data

We do not sell data for direct mail or advertising purposes.

Other Web Sites

This site contains links to other sites. The Rockford Park District is not responsible for privacy practices or the content of such sites.

Vision

For the Rockford Park District to be the best urban park and recreation system in North America, as measured by national standards and the citizens we serve.

Mission

To 'help people enjoy life' by providing a quality park and recreation system.

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